Shipping Policy

At LustEssentials, we aim to provide fast, reliable, and discreet shipping for all our customers. Below is an overview of our shipping options and policies.

1. Shipping Methods & Delivery Times

We offer several shipping options to suit your needs:

  • Standard Shipping:
    • Domestic: 3–5 business days
    • International: 7–15 business days
  • Express Shipping:
    • Domestic: 1–2 business days
    • International: 3–7 business days

Please note that delivery times may vary based on location and customs processing.

2. Discreet Packaging

We understand the importance of privacy. All orders are shipped in plain, unmarked packaging with no mention of LustEssentials or product details on the exterior.

3. Shipping Costs

  • Domestic Orders: Calculated at checkout based on location and weight.
  • International Orders: Shipping rates vary by country. Any applicable customs duties or taxes are the responsibility of the customer.

4. Order Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking details once your order has shipped.

5. Tracking Your Order

A tracking number will be provided via email once your package ships. You can use this number to track your order on the carrier’s website.

6. Lost or Delayed Shipments

If your package is delayed or lost, please contact us at [email protected], and we will assist you in resolving the issue.

7. International Shipping & Customs

International customers are responsible for any customs fees, import taxes, or duties that may apply. LustEssentials is not responsible for delays caused by customs clearance.

8. Undeliverable Packages

If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping fees may apply.

9. Shipping Restrictions

We currently do not ship to certain countries due to local regulations. If your location is unavailable at checkout, it means we cannot deliver to your region at this time.

For any further questions or concerns, feel free to reach out to us at [email protected].